Our Conduct and Ethics courses offer comprehensive off-the-shelf learning solutions for organizations keen to cultivate ethical working environments and maintain standards of behavior expected in the workplace.

Course Listing

Business Ethics

Discover the main approaches to business ethics and get a framework for making sound ethical decisions in the workplace.

Client Assets

Learn about the client asset rules of the Financial Conduct Authority (FCA) and the importance of protecting those rules.

Code of Conduct

Explore the framework of a typical corporate code of conduct and understand how to apply the organization's values by making values-based decisions.

Commodity Market Abuse

Understand the ethical, regulatory, and legal responsibilities of firms and their employees in relation to market conduct with a particular focus on the commodity markets.

Conflicts of Interest

Explore the importance of identifying potential conflicts and managing and mitigating them effectively and fairly.

Handling Complaints

Learn how to recognize, handle, record, and respond to complaints effectively.

Market Conduct Essentials

Understand the ethical, regulatory, and legal responsibilities of firms and their employees in relation to market conduct.

Take 5 to think about Market Conduct

This bite-size module focuses on the challenges to the fair and orderly operation of financial and other markets that arise from current market instability and the unprecedented changes to the working environment.

Take 5 to think about the Conduct Rules and You

This bite-size module reminds employees of their responsibilities under the FCA's Individual Conduct Rules and explores how they apply in practice. 

Take 5 to think about the Consumer Duty

This bite-size module has been developed for all financial services firms covered by the Financial Conduct Authority's (FCA) Consumer Duty.

The Conduct Rules and You

Understand the Senior Managers and Certification Regime (SMCR), and the scope and content of the Conduct Rules.

Whistleblowing - Our Arrangements for the EU Directive

Learn about the aim of the EU Whistleblowing Directive and how your organization's whistleblowing arrangements work.